Privacy Policy
Last Updated: April 22, 2026
Computer Heaven values your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact data you provide, such as name, email address, phone number, and service details.
- Service records such as quote requests, support messages, and communication history.
- Technical data such as browser type, IP address, and pages visited.
How We Use Information
- To provide and improve repair, managed IT, and related services.
- To respond to requests and follow up about quotes, tickets, and support.
- To send operational notices, status updates, and service communications.
- To maintain security, prevent abuse, and comply with legal obligations.
SMS / Text Messaging Policy
Computer Heaven Inc may send SMS/text messages to customers who provide their phone number and consent through our contact form or other opt-in methods. Message types include: appointment confirmations, support ticket updates, service status notifications, and other service-related communications.
Message frequency varies. Message and data rates may apply.
To stop receiving SMS messages, reply STOP at any time. For help, reply HELP or contact us at sales@computerheaven.com or +1 (225) 923-0999.
Consent to receive SMS messages is not a condition of purchase or service.
No mobile information (including phone numbers and SMS consent) will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
Sharing of Information
We do not sell your personal information. We may share data with trusted service providers that help us operate our business (for example, hosting, communications, and payment tools), subject to contractual privacy and security obligations. No mobile information is shared with third parties or affiliates for marketing purposes.
Data Retention and Security
We retain data only as long as needed for business, legal, and security purposes. We use reasonable safeguards to protect personal information, but no method is 100% secure.
Your Choices
- Request access or correction of your personal data.
- Request deletion where applicable by law.
- Opt out of SMS at any time by replying STOP.
- Contact us directly to update your communication preferences.
Contact
Computer Heaven
577 Oak Villa Blvd, Baton Rouge, LA 70815
Phone: +1 (225) 923-0999
Email: sales@computerheaven.com