How Should We Route Your Ticket?
Select the support path that matches your relationship with Computer Heaven. Existing managed clients should use the managed support form. Everyone else should use the quick ticket form.
Existing Managed Client
I am an existing managed client
Use the full managed-client help form if your company already works with us under managed services or you need your ticket matched to an existing client record.
- Looks up existing customer records
- Matches tickets to managed client accounts
- Supports direct ticket follow-up links
Not a Managed Client
I am not an existing managed client
Use the quick ticket form if you are a new business client or need a simple support request without an existing managed-services relationship.
- No account required
- Fast public ticket submission
- Ideal for new or one-off requests
On the phone with a technician? Join a remote support session at computerheaven.com/remote and enter the code they give you.
Want to handle it yourself? Our Training & Self-Help guides walk you through common tasks step by step.
Need something else instead? You can also contact the team directly.